This Privacy Policy explains how 49jl collects, uses, stores, and protects your personal information when you use our platform. It applies to all registered players and visitors in the Philippines. Please read it carefully before creating an account.
When you register or use the 49jl platform, we collect certain personal information that is necessary to operate your account and provide our services. This includes your full name, date of birth, email address, mobile number, and payment details used for deposits and withdrawals. We also collect technical data such as your IP address, device type, browser version, and session activity to help us maintain platform security and improve performance. Identity verification documents — such as a government-issued ID — may be requested to comply with Philippine regulatory requirements. All information collected is used solely for the purposes described in this Privacy Policy and is not shared with unrelated third parties.
The personal data we collect is used to create and manage your account, process financial transactions in Philippine pesos, verify your identity, and deliver customer support. We also use your information to send you relevant platform updates,promotional offers you have opted into, and notices about changes to our terms or this Privacy Policy. We may use aggregated, anonymised data for internal analytics to understand how players interact with the platform and to improve our game lobby, betting features, and mobile experience. We do not use your personal data for any purpose that is incompatible with the reasons it was originally collected. If we ever need to use your information for a new purpose, we will notify you and, where required by Philippine law, seek your consent before doing so.
49jl does not sell, rent, or trade your personal information to any third party for marketing purposes. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification partners, and technical infrastructure providers — but only to the extent necessary to perform those services. All third-party partners are contractually required to handle your data securely and in accordance with applicable Philippine data privacy regulations. We may also disclose your information to government authorities or law enforcement agencies when required by law, court order, or to protect the rights and safety of our users and the platform. In all cases, we limit the data shared to the minimum required for the specific purpose.
We retain your personal information for as long as your account remains active and for a reasonable period thereafter as required by Philippine regulatory obligations. When your data is no longer needed, it is securely deleted or anonymised. 49jl implements industry-standard technical and organisational security measures to protect your personal information from unauthorised access, loss, or misuse — including encrypted data storage, secure connections, and access controls for platform staff. While we take every reasonable precaution, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your account and to keep your login credentials confidential. If you suspect any unauthorised access to your account, please contact our support team immediately at [email protected].
Under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), you have the right to access, correct, and request deletion of your personal data held by 49jl. You may also object to the processing of your data in certain circumstances, or request that we restrict how we use it while a concern is being resolved. To exercise any of these rights, you can contact our support team at [email protected] with your request and we will respond within a reasonable timeframe. We may need to verify your identity before processing certain requests to protect the security of your account. If you believe your data privacy rights have been violated, you also have the right to lodge a complaint with the National Privacy Commission of the Philippines.
49jl uses cookies and similar technologies to keep you logged in, remember your preferences, and analyse how the platform is used so we can continue improving it. Cookies are small text files stored on your device and do not contain your financial or password information. You can manage or disable cookies through your browser settings at any time, though doing so may affect certain platform features. We do not use third-party advertising cookies or tracking pixels that share your browsing behaviour with external advertisers. Our use of cookies is limited to what is necessary for platform functionality and internal performance monitoring.
We may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable Philippine law. When we make material changes, the updated policy will be published on this page with a revised effective date. We encourage you to review this page periodically so you are always aware of how your information is being handled. Continued use of the 49jl platform after any update constitutes your acceptance of the revised Privacy Policy. If you have questions about any changes, you are welcome to contact us at [email protected] before continuing to use the platform.
We are committed to keeping your personal information safe and being transparent about how it is used. If you have any questions about this Privacy Policy or how 49jl handles your data, our support team is ready to help. You can also visit our FAQ page for quick answers to common questions.